Dear GWTW Family and Customers,
Our focus remains on supporting the health and livelihood of our employees while caring for our customers. We will continue to share updates here on how the GWTW team is responding, including updates on our supply chain and how we are supporting our employees and those impacted by this pandemic.
FREQUENTLY ASKED QUESTIONS
Updated: August 2nd, 2020
ARE YOU STILL OPEN ONLINE?
Yes, we are still open online and we are still offering free worldwide shipping.
WILL MY ORDER ARRIVE ON TIME?
Delivery times are now back to normal and should follow the estimated times laid out in our Shipping and Returns page. If there are any changes to shipping speeds we will try our best to update this page and other related pages ASAP.
HOW ARE YOU KEEPING CUSTOMERS SAFE?
We are taking temperatures of employees at the beginning and end of their work shift. Also, all employees are required to wear masks, frequently wash their hands, and stay home when sick.
HOW CAN I MAKE A RETURN?
Email us your return request at firstname.lastname@example.org. Visit our Shipping and Returns page for more information.